“Choosing ERP is not only an assessment of company needs and how to benefit
from different solutions. It is also about
finding suitable suppliers for the
own company and its conditions. General recommendations of the best supplier for
an
individual company can not be provided, however how different suppliers are
perceived by others can give an indication of who
to contact. ...
Since 2003, Exido has examined companies´ perception of different suppliers,
based on four different parameters: the ideal vendor (who the customer might
consider when purchasing system), price (how customers perceive pricing)
performance (how the customer experience system performance) and competence (how
the customer experience the skills of the supplier). These parameters together
form the ranking. The respondents have either a customer relationship with or
good knowledge about the supplier.
The four top vendors have a very
strong position among medium-sized businesses. They provide high class solutions
that quickly help companies to create structure and support the business
processes. Jeeves has the strongest increase in attractiveness during the past
year, mainly due to an increased awareness among investing companies plus the
fact that they are considered cost effective. ... “
Source: Ranking based on Exido | IT barometer 2009 (2008) and includes
web quests in spring 2009 to Swedish companies with more than 100
employees.
