"Jeeves is surprisingly easy to upgrade, yet it’s not difficult to port customizations we’ve made ourselves.” 

   Joakim Ryrstedt -
   Manager Competence Center ERP & CRM 

Alfa Laval has designated Jeeves Universal the first choice of the production systems that the group implements in its factories. This makes Jeeves the backbone in the group’s manufacturing process, with the system handling purchasing, logistics, and production. Jeeves is one of Alfa Laval’s global ERP systems. The companies’ collaboration began almost 20 years ago, with a logistics solution in the heat exchanger division. Since then, Jeeves has earned ever-increasing trust. Peter Löfberg, global product manager for Jeeves, says:

“I was here when we chose Jeeves in 1994. We took a chance back then, because Jeeves was a little, creative company with a new idea: an ERP system that was databasecentric. Being able to provide our users with a Windows-based solution was appealing, of course, but the key advantage was working in SQL with a system structured around an open database. Since then, Alfa Laval has changed and developed in a number of ways.
Jeeves has, too. Nowadays, our system has much more comprehensive functionality and is run throughout our international business operations. But the foundation, the database-centric architecture, remains. This is one of the most important factors for Jeeves’ success and for Alfa Laval being so satisfied.

Read the entire cutomer interview (pdf).